CORA Services
  • Philadelphia, PA, USA
  • $36,000 - $41,000
  • Full Time

Medical benefits with two options of coverage (coverage begins on the 1st of the month following date of hire), with generous company contribution Company-paid Life/Accidental Death & Dismemberment and Long-term Disability coverage Voluntary programs including Dental, Vision, Short-term Disability, and Life Insurance 403 (b) Pension Plan with generous company contribution after one year of service Generous paid time off package Warm, welcoming, and supportive environment!


CORA Services is a non-profit agency located in Northeast Philadelphia. CORA's mission is to assist youth, children, and families experiencing emotional, academic, and social challenges which impede their development and productivity.  CORA provides this assistance throughout the greater Philadelphia area.

CORA is in search of a Care Coordinator to work with our clients and families receiving services under the IBHS program. The Care Coordinator, in conjunction with the Family Peer Specialist, will plan and implement access to a safety net of auxiliary services and resources to support children and families during and beyond clinical services.  The Care Coordinator will assist families in the navigation of these services, ensuring that both the interests of the client are protected, as well as the best resources are used.

Responsibilities include:

  • Assist in improving and accessing community support for the individuals on the caseload.
  • Develop rapport and relationships with clinical staff, working with them to ensure clients receive the highest level of care.
  • Meet regularly with parents and clinicians to assess the progress being made toward the goals of the treatment plan.
  • Process and coordinate all referrals into the program, which includes ongoing services for our clients as well as the discharge process.
  • Meet regularly with staff to receive updates on the progress of cases.
  • Mediate difficult situations with school and community systems, advocating for the clients and families as needed.
  • Provide administrative supervision, monitoring, and case management for each case until the client is discharged.
  • Assist families in navigating insurance systems.
  • Oversee the authorization process, adhering to all timelines to prevent a delay in services.
  • Perform other duties as assigned by supervisor.

Qualified applicants should possess the following:

  • Bachelor's degree in a Human Services field.
  • Life experience in navigating the behavioral health and other service systems preferred.
  • Experience providing care coordination in a health care and/or human service field for individuals requiring access and linkage to needed resources.
  • Understanding of and experience in navigating social service systems, such as physical health, education, employment, housing, insurance etc.
  • Experience utilizing an electronic health record (EHR) for documentation of service delivery.
  • Demonstrated understanding of cultural competence, with the ability to develop supportive and trusting relationship with individuals needing assistance.
CORA Services
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