CORA Services
  • Philadelphia, PA, USA
  • Salary
  • Full Time

Medical benefits with two options of coverage (coverage begins on the 1st of the month following date of hire), with generous company contribution Company-paid Life/Accidental Death & Dismemberment and Long-term Disability coverage Voluntary programs including Dental, Vision, Short-term Disability, and Life Insurance 403 (b) Pension Plan with generous company contribution after one year of service Generous paid time off package Warm, welcoming, and supportive environment

Counseling Director of School Services

Interested in working for a non-profit organization rooted in a tradition of care and compassion? Join our team! CORA is a fast-paced, growing organization with over 500 team members and growing with a lucrative benefits package to offer. Our team has been helping children and families experiencing emotional, academic, and social challenges which impede their development and productivity throughout Philadelphia for the past 50 years and we have continued to put our community first.

CORA Services is a non-profit agency whose mission is to assist youth, children, and families experiencing emotional, academic, and social challenges which impede their development and productivity. CORA provides this assistance throughout the greater Philadelphia area. "Children are the Heart of the Matter"

The Counseling Director provides strategic leadership and management to ensure service quality to clients/students and schools across multiple systems and contracts. This role works in close partnership with the Managing Director, Program Operations Director and Counseling Supervisors to ensure contract compliance and promote high quality service delivery.


· Uphold the mission, vision, and values of CORA Services, which includes valuing all individuals, supporting the individual's potential for growth, and enhancing a pragmatic service system approach.

· Continue to hone CORA's model of service delivery to strive to achieve gold standard quality and ensure that service delivery standards remain high in accordance with field best practice; contract expectations; and agency goals, mission, values and philosophy.

· Lead, supervise and empower Counseling Supervisors in their day-to-day management of direct service staff.

· Consult with Supervisors on school administrative, faculty or parent issues; personnel concerns; and complex cases.

· Establish management practices that support positive relationships and promote a high level of staff morale, motivation and collaboration; nurture sharing of best practices within the department.

· Develop and communicate departmental policies and procedures aligned with field best practice, contract requirements and agency expectations.

· Determine staffing assignments, monitor caseloads and confirm staffing levels are appropriate; coordinate changes with Program Operations Director.

· Partner with Human Resources and Counseling Supervisors to hire, onboard and train qualified staff and contractors.

· Work with the Program Operations Director in the development of program orientations and trainings.

· Oversee staff development programming including working with the professional development committee to expand professional development opportunities for direct service staff.

· Establish positive relationships with school contacts.

· Work with other department/division leaders to ensure smooth delivery of services to children who receive multi-disciplined services.

· Establish strategic partnerships with local universities to strengthen service delivery and to develop opportunities for field study placements including internships, fellowships, and practicums as is relevant in the field.

· Partner with Managing Director, School Services, to pursue opportunities to launch, expand and strengthen program offerings.

· Remain current on existing and emerging laws, regulations and guidelines affecting services.

· Collect and be knowledgeable of data, trends and best practices in the field; identify opportunities to incorporate best practices to continuously improve service delivery.

· Participate in the design, implementation and utilization of data management systems; champion the use of data to drive programmatic, process and system improvement.

· Participate in all necessary interdisciplinary functions and meetings.

· Adhere to training/licensure requirements established by Agency or other regulatory entities.

· Perform other duties as assigned by the Managing Director of School Services, as needed.


· Master's degree in relevant field required.


· 7+ years of experience working in field

· 2+ years of supervisory experience

· Solid understanding of discipline

· Strong interpersonal and oral and written communication skills

· Knowledge of best practices related to services

· Strong attention to detail and ability to maintain a high level of confidentiality

· Strong clinical/educational experience and knowledge

· Proficient knowledge of Microsoft Office, as well as database systems

· Ability to establish and maintain effective working relationships with staff at all levels of the agency, as well as representatives from funding sources, relevant regulatory bodies, other agencies and community groups.

Does this sound like the perfect fit for you? Come join our WINNING team, apply here and connect with us today.

CORA Services has been named 2021 TOP WORKPLACE in the Philadelphia Region and received the 2021 TOP WORKPLACE WOMEN-LED CULTURE EXCELLENCE AWARD, which signifies our commitment to developing and sustaining a culture that supports, promotes, and values its employees. We provide our employees with solid benefits, a positive atmosphere, meaningful work, and a culture of strong leadership, which in turn drives growth and innovation.

Please note: All new hires are expected to be fully vaccinated against COVID -19 prior to starting work with CORA Services.

CORA Services Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religious creed, sex, national origin, age, disability or genetics.

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CORA Services
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