CORA Services
  • Philadelphia, PA, USA
  • Full Time

Medical benefits with two options of coverage (coverage begins on the 1st of the month following date of hire), with generous company contribution Company-paid Life/Accidental Death & Dismemberment and Long-term Disability coverage Voluntary programs including Dental, Vision, Short-term Disability, and Life Insurance 403 (b) Pension Plan with generous company contribution after one year of service Generous paid time off package Warm, welcoming, and supportive environment


Interested in working for a non-profit organization rooted in a tradition of care and compassion? Join our team! CORA is a fast-paced, growing organization with over 500 team members and growing with a lucrative benefits package to offer. Our team has been helping children and families experiencing emotional, academic, and social challenges which impede their development and productivity throughout Philadelphia for the past 50 years and we have continued to put our community first.

CORA Services is a non-profit agency whose mission is to assist youth, children, and families experiencing emotional, academic, and social challenges which impede their development and productivity. CORA provides this assistance throughout the greater Philadelphia area. "Children are the Heart of the Matter"

The Director, Data and Evaluation will play a strategic role in helping CORA build a culture of data-informed continuous improvement in client outcomes and business processes by overseeing the implementation, adaptation, and administration of systems for the collection and analysis of data related to the agency's clients and services. As the leader of CORA's Data Department, the Director will be a key member of the agency's leadership team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Evaluation and Learning

  • Partner with agency leaders to foster a learning culture that values data as a resource to advance CORA's mission and impact.
  • Develop strategies to increase data fluency; create and leverage opportunities at all levels of the agency to review, discuss and learn from data.
  • Spearhead the development and implementation of CORA's organizational theory of change and associated logic models and outcomes measurement plans.
  • Engage in complex evaluation of the agency's work, either internally or in partnership with external research teams.

Data Management

  • Spearhead the ongoing design, implementation, enhancement, and administration of client management and outcomes measurement systems.
  • Design and implement an analytics architecture that will encompass data from CORA's broad and diverse range of client services.
  • Ensure that all agency service programs have access to appropriate data management tools such as reports, dashboards, and visualizations.
  • Collaborate with management, direct service, administrative, and IT staff on:
    • Understanding the functional requirements for an analytics architecture that will support tactical and strategic decision making;
    • Developing and/or selecting applications for the collection and analysis of client service data, and in the implementation, adaptation, and administration of these applications;
    • Developing and communicating agency plans, policies, and standards for data collection, management, retention, and reporting to ensure data quality, consistency, security, and regulatory compliance;
    • Facilitating staff usage of data systems through the development and implementation of appropriate training materials and programs.

General Leadership

  • Develop and implement strategies that align with agency goals, mission and values. Contribute to overall agency strategy and vision in partnership with senior staff.
  • Supervise and manage Data Department staff to ensure high-quality service and efficient operations.
  • Prepare and manage annual department budget, in collaboration with the Chief Financial Officer.
  • Remain current on trends, issues and developments in the field. Research and recommend new data management solutions.
  • Perform other duties as assigned by the Chief Operating Officer.

Qualifications:

  • Bachelor's degree required; Master's degree preferred.
  • 7+ years of related experience in database design and management, applications development, business analytics, data management, and/or program evaluation.
  • Exceptional analytical, strategic thinking, problem solving, and organizational skills.
  • Excellent understanding of project management principles and experience managing multi-department projects.
  • Strong customer service, collaboration and interpersonal skills including solid oral and written communication skills.
  • Ability to gather, synthesize and analyze qualitative and quantitative data and draw conclusions.
  • Experience in data visualization, dashboards, presentations, and translating complex concepts for diverse audiences.
  • Knowledge of program evaluation concepts and applications.
  • Knowledge of organizational change, organizational culture, and data-driven decision making.
  • Demonstrated experience in providing and managing support services to application users.
  • Understanding of the relational model, including entity-relationship conceptualization, data normalization, and logical data modeling, and how they are related to physical database design elements.
  • Significant expertise and experience with:
    • Database design and normalization principles;
    • Database management systems (SQL Server and Microsoft Access preferred) and their elements such as indexes, constraints, validation rules, functions, calculated fields, queries, and views;
    • Structured Query Language (SQL) in one or more dialects;
    • Delivering process-improvement solutions;
    • Large scale system conversions.
  • Experience and expertise in one or more of the following are strongly preferred:
    • Application development platforms and programming languages, such as Visual Studio, Visual Basic.net, VBA, other visual technologies, ASPX, HTML, IIS, Java, etc., and associated data access and interchange technologies such as ODBC, ADO, DAO, and similar;
    • Analytics and data visualization platforms such as PowerBI or Tableau;
    • Electronic Health Records system(s)
  • Ability to maintain high confidentiality.
  • Ability to establish and maintain effective working relationships with technical and non-technical staff at all levels of the agency, as well as outside partners and vendors.
  • Advanced knowledge and proficiency of Excel and other Microsoft Office applications.

Does this sound like the perfect fit for you? Come join our WINNING team, apply here or connect with the email listed below.


CORA Services has been named 2021 TOP WORKPLACE in the Philadelphia Region and received the 2021 TOP WORKPLACE WOMEN-LED CULTURE EXCELLENCE AWARD, which signifies our commitment to developing and sustaining a culture that supports, promotes, and values its employees. We provide our employees with solid benefits, a positive atmosphere, meaningful work, and a culture of strong leadership, which in turn drives growth and innovation.


Please note: All new hires are expected to be fully vaccinated against COVID -19 prior to starting work with CORA Services.

CORA Services Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religious creed, sex, national origin, age, disability or genetics.


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